Restoration Process: Frequently asked questions

When will my restoration start?

A project manager will call you to discuss the project and time frame for your job within 48 hours from the time your file is processed.

When should I send in my insurance check?

As soon as you receive the check, endorse the back and mail to, or contact, Aztec Construction, Inc.

Why should I send my check prior to completion?

Costs for your restoration start when the first call is received and continue until the job is completed. This money is necessary to purchase materials and fund the project as it progresses. We pride ourselves in paying our suppliers and sub-contractors in a timely mannor.

Who do I call if I have a question?

Your project manager is always available to answer questions regarding your restoration. If you have questions on billing or payments, call our A/R department.

It is our intent to guide you through the potentially difficult process of insurance claims and restoration work. If you have any questions or need more information, contact your insurance adjuster, or give us a call, 530-275-3327. We’re here to help.

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